Enhancements needed at Tsawassen Quay and BC Ferries

This past weekend I headed to Victoria (in Vancouver Island) to give a couple of talks at WordCamp Victoria 2010. I had previously spoken at WordCamp, and the main organizers (Paul Holmes and his wife, Katharine Holmes) are good friends of mine, so I rarely say no to anything they ask me. And since they asked very nicely, I obviously agreed to come and speak. Making the trek to Victoria is rarely a trip that I enjoy, because I don’t own a car, and even if I rented one, taking a car on the ferry is really expensive (still, you have to add on the car rental fees, of course). So, I have to take the bus, the Canada Line, the bus again and then the boat from Tsawassen to Swartz Bay. Then the bus to downtown Victoria. By the end of the trip, I am ready to not see anyone.

I missed the opportunity to take the 3pm ferry from Vancouver as I had a very busy morning doing work at home, so I ended up having to wait for a couple of hours at the Tsawassen ferry terminal. There are a number of elements that make this experience rather uncomfortable. First, there are no actual coffee shops IN the terminal. And of course, no wireless. So, I made the trek to the Tsawassen Quay.

Tsawwassen Quay

The irony of it all? It’s quasi-impossible to feel safe trekking from the actual ferry terminal to the Tsawassen Quay. You will see, from my photos, that the walking distances are considerable, and that there are no bridges, or safe walking passages. This is a Quay that is designed for people who come on the ferry by car. So, attention all of you who are interested in the sustainable transportation field – make it EASY and SAFE to walk from the ferry terminal to the quay. Moreover, at the actual Quay, the wireless provider (Happy WiFi) actually does not work. There are no coffee shops that provide wireless of their own.

Tsawwassen Quay

I only could find ONE power outlet in the whole food court, which also made my experience rather uncomfortable. When I finally sat down to play around with my laptop, I could not log on to the wireless network. So I ended up doing all my writing in BlogDesk. The great thing is, I had a chance to write this rant before I took the ferry (which, by the way, was delayed by 25 minutes). Oh, the irony of it all.

Overall, I love Victoria, but travelling to Vancouver Island from Vancouver by bus is extremely annoying. Even for someone who is trying to take this trip as a bit of a holiday.

Comments (7)

ChazMay 23rd, 2010 at 1:32 pm

Seems odd that you would not have seen the two coffee shops in the Quay building – they are at either end. Salt Spring Coffee is the best and a great local product.

RaulMay 23rd, 2010 at 2:20 pm

Chaz, I saw the two coffee shops. Neither have their independent wifi. Also, neither have great physical infrastructure to seat and enjoy your coffee. Moreover, my complaint is primarily with the design of the terminal and the Quay building – it is fairly dangerous to walk from the Tsawwassen terminal!

ChazMay 23rd, 2010 at 9:47 pm

Yes brother I agree dangerous walk – I was tempted once – the ferry folks really don’t have this thing figured out yet. How many years have they been doing this? Hey now you got me going… why would they not offer free wifi on the actual ferry – most folks traveling between vic and van are on business. What a great convenience that would be be. Cheers

EmilyMay 30th, 2010 at 4:51 pm

Chaz, I saw the two coffee shops. Neither have their independent wifi. Also, neither have great physical infrastructure to seat and enjoy your coffee. Moreover, my complaint is primarily with the design of the terminal and the Quay building – it is fairly dangerous to walk from the Tsawwassen terminal!

JayJune 12th, 2010 at 7:07 am

Seems immpossible to get a traveller to mention the cost of taking the ferries seems to be one of the most common question but very difficult to find out.

I see the ferries price info which I find confusing

BrendanJuly 8th, 2010 at 10:07 am

There is a small coffee shop in the Berth 5 foot passenger lounge! And a very accommodating lady who runs it.

ByronJuly 12th, 2010 at 9:06 am

Actually if you had walked down to the end of the terminal you would have found the Salt Spring Coffee kiosk selling wonderful organic, direct trade coffee. They do provide free wireless, unfortunately the seating is limited but there are some nice window seats.

Leave a comment

Your comment