David Hume on BC as Citizen Engagement Lab: Designing Citizen Engagement with the Province of BC – #VanChangeCamp

David Hume – BC as Citizen Engagement Lab: Designing Citizen Engagement with the Province

(06/20/2009)

11:17

joshaughnessy: Checking out @dbhume’s talk on the #BCPublicService engaging BC’s citizens. #engagement #vanchangecamp

11:17

simonehudson: Excited for @kevangilbert to lead next session at #vcc09!

11:18

ni_kol: How can we increase the level of informed engagement and advocacy for social housing in the #DTES? @ me your input! #vcc09

11:18

dbhume: Crisis averted! Thankyou for saving my a** @markhaines! #vcc09

11:19

lennyford: now starting a discussion about the DTES and low income housing #vcc09

11:19

chicken_scratch: 1RT @joshaughnessy Checking out @dbhume’s talk on the #BCPublicService engaging BC’s citizens. #engagement #vanchangecamp – me too!

11:19

simonehudson: How to change old mindsets? Build relationship, stimulate imagination, communicate from a non-judgemental place. #vcc09

11:20

Raul: David Hume’s talk is on British Columbia and how the BC Public Service is engaging BC’s citizens.

A brand new slate, David is showing a picture of “the internet” – where is the public space in that? Where does government fit? Where does public policy fit?

11:21

Raul: If you think about things like climate change, health, wellness, all this interconnectedness makes public policy challenging, exciting and incredibly creative. We must weave these things together.

11:21

cambel: http://twitpic.com/7x5jc – Self organized chaos as groups form for next slot. #vcc09

11:21

Raul: This thing called the web is super powerful – David is showing a photo of the Inauguration of Barack Obama.

11:24

Raul: No longer about why do we need to do public policy differently? – more like how do we do it? how do we use the internet to create public policy?

Our public policy process needs to go beyond public consultation. Sometimes this stuff can work and some of the stuff that we do in this kind of mode – there are limits. We need to begin to explore what those limits are.

When we do collaboration we see
.1. people sharing views
2. people deliberating about those views
3. people talking about how to make it happen

The process is opening itself more. But the responsibility for action still is on the government. Sometimes stuff comes up that you can’t do anything about. How do we start doing things?

11:24

cambel: http://twitpic.com/7x5yj – David Hume rocking out on engagment with government and civic involvement. #vcc09

11:25

Raul: One of the things that David Hume’s boss said – how the BC public service workforce is shrinking.

11:25

Raul: In 10 years we could have 10 more million BC people and less public service people to serve them.

11:26

vanchangecamp: @gbbrain good question! @dfdumaresq is my favorite ruby hacker and Dave’s here!

11:26

iheartcities: Consultation involves ppl sharing views, deliberating what to do, & how to take action. how can we open the deliberation process? #vcc09

11:27

jeremymcmullin: Was hoping to make it to #vcc09 but have to work. Boo!

11:27

Raul: The nature of public service (Christine Wood, @chicken_scratch) – people get trained in the public service but then move on.

11:28

Raul: A participant just made the point that we could use this reduction in government size is an opportunity for citizen engagement.

11:28

david_a_eaves: Tweeting at #vcc09 with @jacobglick

11:29

Raul: What can we do
- Policy judgement
- Co-creation, crodsourcing
- Social innovation

We can involve users of services in engaging citizens in the production and delivery of the service.

- Needs will better match resources
- We can leverage productivity beyond government’s walls
- Communities

11:30

hummingbird604: @jeremymcmullin You can follow along the hashtags #vcc09 or #vanchangecamp

11:30

joshaughnessy: How can passionate users help to design, and potentially help deliver, government services? #engagement #BCPublicService #vanchangecamp

11:30

cambel: David Hume: BC pop. grows over next 10 years and public service shrinks. What do we do and what is right for the future we want? #vcc09

11:30

chicken_scratch: What can BC govt do? Policy judgment, co-creation, crowd-sourcing & social innovation. #vanchangecamp @dbhume

11:31

Raul: Jim de la Hunt (@jdlh) – is it just people with government of BC IDs and people who are not in the government who collectively make the decision?

Dave Hume – it’s hard to deal with some issues. As a public servant, he needs to continually build the trust of the government. There are limits to how much engagement can we get .

11:31

vanchangecamp: RT @joshaughnessy: How can passionate users help to design, & potentially help deliver, government services? #BCPublicService #vcc09

11:32

Raul: Interest in social innovation – self-organizing, resilient communities that are willing to solve problems themselves.

11:33

garthfrizzell: #vcc09 with serious looming skills shortages in civil service, can citizen engagement pick up where staff cannot be found? implications?

11:33

garthfrizzell: RT @chicken_scratch: What can BC govt do? Policy judgment, co-creation, crowd-sourcing & social innovation. #vanchangecamp @dbhume

11:33

matthewlaird: I can’t believe in such a new building, specializing in technology, there aren’t more plugs in the classrooms. #vcc09

11:33

chicken_scratch: RT @cambel: BC pop. grows over next 10 years & public service shrinks. What do we do & what is right for the future? #vcc09 (via @twazzup)

11:34

vanchangecamp: @hummingbird604 is live-blogging David Hume’s session on citizen engagement – Check it out! http://is.gd/17yxv #vanchangecamp #vcc09

11:35

Raul: If we are doing policy better we can do less of the wrong things and more of the better things.

11:35

dale42: @matthewlaird Plugs are in floor plates #vcc09

11:35

iheartcities: @matthewlarid open the panel in the floor. there are bunch in there. #vcc09

11:35

simonehudson: Turning ideas into action. Remember HYPE KILLS. You rock @kevangilbert! #vcc09 http://yfrog.com/5ftmjj

11:36

dale42: @matthewlaird And building isn’t as new as you might think

#vcc09

11:36

cambel: Hey, I’m not happy with ramblers of questions. I like to hear myself talk, but it can’t be all day. #vcc09

11:36

ni_kol: @#vcc09 If you have an idea, tell everyone. Eventually it will find the people it needs.

11:36

Raul: Why does technology matter?

- Extend our reach – time and space
- Tthe audience is there, and people are talking
- We can tell stories that spread
- We can aggregate, sort and search input and information like never beore
- We can build community

11:37

chicken_scratch: RT @vanchangecamp @hummingbird604 is live-blogging David Hume’s session on citizen engagement – http://is.gd/17yxv #vanchangecamp #vcc09

11:37

Raul: OPPORTUNITIES

All of the above has been in the range of the hypothetical.

- What if we could open up the process of curriculum development?
- What about approving learning resources for classrooms?
- What about really complex areas, regions, for environmental perspectives?

11:38

vanchangecamp: RT @ni_kol: If you have an idea, tell everyone. Eventually it will find the people it needs. #vanchangecamp #vcc09

11:38

dfdumaresq: #vcc09 how does a crowd support the ‘cruel timekeeper?’

11:38

chicken_scratch: One idea: Via @dbhume What if we open up the process of curriculum development process in education? #vanchangecamp

11:39

jdlh: Making BC Govt more open: @DBHume has well-distilled thoughts at #vanchangecamp. i’ll come back & reread it. Thanx David!

11:40

vanchangecamp: RT @govwiki Open311 API http://bit.ly/RS2L1 that cities and vendors should help improve http://tinyurl.com/lgfgac — @seeclickfix is here!

11:40

Raul: - We need to understand the context, design the services that can support their role.

INSPIRATION

Q.- In a broader context – is there a way in which public policy can take a longer term trajectory? – David Hume – the difficulties of a 4 year mandate. Need for long term planning and have things move forward.

11:41

vanchangecamp: RT @chicken_scratch: One idea: Via @dbhume What if we open up the process of curriculum development process in education? #vanchangecamp

11:42

Raul: Jim de la Hunt Q.- As you make thoughtful questions your ability to make contributions rises. How do you mediate with ltitle knowledge on the domain and someone who has a less of an interest in engaging but a lot of knowledge in the domain.

11:42

david_a_eaves: At a great session with @sarahschacht on open standards for city data. City of Nanaimo guys are big contributors #vcc09

11:43

chicken_scratch: via @dbhume: Columbia River Basin example – intersection of environment, engineering, use & public need. BC Govt engagement. #vanchangecamp

11:43

vanchangecamp: RT @david_a_eaves: At a great session with @sarahschacht on open standards for city data. City of Nanaimo guys are big contributors #vcc09

11:44

vanchangecamp: ”The question I’m constantly asking why should I write a white paper when I can make a documentary” -@dbhume #vcc09

11:44

Raul: Do you have the mandate out or in as well? Governments are not sometimes willing to let public participation happen.

DH- There’s a big driver to encourage participation now.

11:45

cambel: How is government going to be open to civic participation? Citizens are active, but is gov’t willing to act on it? #vcc09

11:46

iheartcities: @dbhume “Why write a white paper when you can make a documentary?” good point about media used for info sharing. #vcc09

11:46

reillyreads: #vanchangecamp – bccla needs a digital communications strategy, and a way to get the organization on-side.

11:46

twitcouver: #vanchangecamp If you haven’t yet, please do take a minute to add yourself to this participants list of who’s here – http://bit.ly/12BSDa

11:46

vanchangecamp: RT @cambel: How is government going to be open to civic participation? Citizens are active, but is gov’t willing to act on it? #vcc09

11:47

twitcouver: #vanchangecamp Or send to me and I’ll put your blurb/info on the page

11:47

nlamontagne: At David Hume session @vanchangecamp – he’s bring great stuff to the floor but weird energy in the room. Dialogue just isn’t taking off.

11:48

Raul: Raul Pacheco-Vega – I make a point that we need to encourage learning on the part of bureaucrats and public

Spark! Igniting ideas in the BC Public Service

35,000 people strong – voicing ideas.

11:48

vanchangecamp: RT @twitcouver If you haven’t yet, please do take a min 2 add yourself 2 this participants list of who’s here – http://bit.ly/12BSDa #vcc09

11:48

reillyreads: #vanchangecamp fact sheet that VPD is handing out to DTES residents for olympics http://is.gd/17zpU

11:49

Raul: Wiki Policy

Full view of 200 trusted stakeholders. With social media we go through these personal transformations and we finally figure out why Twitter matters and why Facebook is so relevant.

I can write a policy paper or a white paper, and invite the direct engagement of stakeholders who can give input to the document.

11:49

cambel: Gov’t engagement relies on gov’t relinquishing power. Oooh debate! Sabres a rattlin’ #vcc09

11:50

Raul: “I didn’t use Word once in the whole process”

I didn’t have to be the aggregator – I could say – well, you got a problem – change it!

11:50

mogusmoves: Forgot tag #vcc09 BC Gov has internal open ideas for improvement portal called Spark. Suggest, vote, share. Supposedly works well!

11:50

dfdumaresq: #vcc09 sabres silenced by agenda

11:50

chicken_scratch: Inspiration: New Zealand wiki policy on online citizen engagement. Transformative moment. @dbhume #vanchangecamp

11:51

Raul: Data.gov

It’s a small percentage of people who get involved (John Dumbrille) – very few people participate.

Community support

Patients Like You – find people with similar illnesses. Helping people help each other.

11:51

simonehudson: Ideas from concept to implementation with @kevangilbert. Step 1 – Know your destination. Set your vision. Be specific. #vcc09

11:51

cambel: David Hume on the power of wiki in drafting policy. Group responsibility and no MS Word. How great is that? #vcc09

11:51

iheartcities: I wonder if you could use a wiki to develop an Official Community Plan for a local government? #vcc09

11:52

Raul: Listening – David Hume (@dbhume) – Twitter.

11:52

jdlh: Great job wrangling participants, @DBHume! Rambling Q’s, debates, loaded comments, etc. At #vanchangecamp.

11:52

bella_b: RT @ni_kol: If you have an idea, tell everyone. Eventually it will find the people it needs. #vanchangecamp #vcc09 (via @vanchangecamp)

11:52

garthfrizzell: via @dbhume: Spark! how to encourage and aggregate staff ideas http://tinyurl.com/kvbzqg #vanchangecamp #vcc09

11:53

Raul: CHALLENGES

- Digital divide is real – skills as well as access.
- Technology helps build buzz – but its true deliberative power is limited
- Online engagement has to carefully positioned — it has to make sense as a channel
- Data and records management

11:53

simonehudson: Idea—>Action with @kevangilbert. Step 2 – Set a goal. Be accountable to it. #vcc09

11:54

Raul: Please and come talk to us

Lisa Mighton – Paper bag – people who want to work on it. Put it on a paper bag.
Think about open sessions at the end of the day so that can be discussed.

11:54

vanchangecamp: RT @garthfrizzell: via @dbhume: Spark! how to encourage and aggregate staff ideas http://tinyurl.com/kvbzqg #vanchangecamp #vcc09

11:54

matthewlaird: Grr, BCIT network wasn’t working. FINALLY got eduroam working. #vcc09

11:54

cambel: David Hume on the power of twitter and efficiency of initial connections. But who uses Twitter?? #vcc09

11:55

simonehudson: Idea—>Action Step 3 – look in your pockets. What tools do you have? Who can you collaborate with? #vcc09

11:55

aldenhabacon: What role does great leadership play is making change happen? Can we use technology to raise and develop better leaderhip? #vcc09

11:55

bekadel: Had a great session talking about overcoming fear to accomplish goals. #vcc09

11:55

bella_b: http://twitpic.com/7x2wd – Aha moments at #vcc09. Beth rocking out. (via @cambel)

11:55

bella_b: Gov’t engagement relies on gov’t relinquishing power. Oooh debate! Sabres a rattlin’ #vcc09 (via @cambel)

11:56

nlamontagne: @iheartcities – can you use a wiki approach to developing official community plans? Any interest in this issue at vanchangecamp? #vcc09

11:56

atehena: Oh I’m hip to this! RT @dbhume: Policy is going to become like punk rock. People can get the tools, so they can form their own bands. #vcc09

11:56

joshaughnessy: @eddypiasentin get’s profiled: RT @garthfrizzell: via @dbhume: Spark! staff ideas http://tinyurl.com/kvbzqg #vanchangecamp #vcc09

11:56

rainzine: @simonehudson my pockets are full of awesome people

#vcc09

11:56

vanchangecamp: @nlamontagne Could be the large # of ppl ->Paper bags + exercise after lunch + more opn sessions will help opn up convo & connect ppl #vcc09

11:57

hummingbird604: .@dbhume’s recommendation for Wiki Policy – http://bit.ly/12szz1
#vcc09

11:57

dfdumaresq: #vcc09 wiki.participation.e.govt.nz

11:58

simonehudson: Idea—>Action Step 4 Think about your end user. Remember it’s never about you. #vcc09

11:58

cambel: want to be plugged in on cool wiki/gov’t engagement: wiki.participation.e.govt.nz #vcc09

11:58

vanchangecamp: RT @hummingbird604 @dbhume’s recommendation for Wiki Policy – http://bit.ly/12szz1 #vcc09 #vanchangecamp

11:58

Raul: http://wiki.participation.e.govt.nz