El Sueño Hotel & Spa (Puebla, Puebla) #WeVisitMexico
I have a thing for boutique hotels, as anybody who has read the Travel category on my blog may realize rather quickly. Despite having stayed at many boutique hotels in several countries (though more recently a large majority has been in Canada), I did not know that there was such a thing as an association of boutique hotels in Mexico. Before, when I travelled to Mexico, I would go with some of the names I recognized easily, like Hotel Real de Minas, or Fiesta Americana. Or some of the anglosaxon chains like Holiday Inn. But I hadn’t really stayed at Mexican boutique hotels. Until El Sueño Hotel & Spa came into my life during my #WeVisitMexico Puebla Tweetup.
Any time I stay at a hotel, whether it is a sponsored trip or I pay out of my own pocket, or someone else pays (for example if I stay as part of a work project or an academic meeting or conference), I write my honest opinions, and I will follow this philosophy with El Sueño Hotel & Spa in Puebla, particularly because I think that there is room for improvement for an already very solid experience.
First off, El Sueño Hotel & Spa is really a dream. Boasting gorgeous Spanish-era architectural features, El Sueño Hotel & Spa’s rooms are named after famous Mexican women artists. I was very proud with myself for recognizing many of them, like Leonora Carrington, Tina Modotti, and of course the room where I stayed in, Sor Juana Ines de la Cruz. As any self-respecting well-educated Mexican should have done, my parents made me read Mexican literature and appreciate Mexican artists well beyond what was required in our schools. So, I immediately recognized many of “the dreamers” as El Sueño Hotel & Spa calls them.
I stayed in a Standard Plus Suite (32 m2), which includes shower bath, flat screen TV, mini-bar fridge, hair dryer, safe box, some special amenities like a welcome fruit platter and 2 courtesy martinis. Wireless internet is publicized as only being available in the courtyard but I was able to work seamlessly in my room. While I loved my suite, I was absolutely fascinated with the additional amenities of El Sueño Hotel & Spa, those that so many people don’t seem to value. I didn’t care much for the spa or the hot tub (both of which were located at the top of the renovated, XVIIth Century house). I was enthralled with the Reading Room.
I’m sorry. I’m a geek, a book nerd and someone who really appreciates having a Reading Room (which could easily double as a Meeting Room). I was able to peruse the Reading Room while writing and decompressing after long days visiting Puebla. Because, trust me – much as we have a lot of fun during press trip, they’re also tiring.
What seemed to be something that annoyed a lot of people on TripAdvisor (the fact that on check out, hotel staff actually come to your room and check whether anything is missing or any of the consumables-for-purchase) didn’t really bother me that much.
I did request that staff honored what was offered on the website, specifically a Thermos with coffee in the morning). Staff went (at least in my case) very much out of their way to make my stay very pleasant, and I’m pretty sure that they did this with every single guest.
While I found my room noisy at night, I always sleep with ear plugs and I chalked what happened to the fact that I was too close to the stairwell that took people to the upper level. I found my accommodations extremely comfortable and I slept like a baby. I would have loved staff to bring me coffee at the ungodly hour of 6:30am when I was awake already but that’s not their fault.
While I didn’t use the spa or most of the other facilities, I found the architecture absolutely adorable and I wish I had spent more time at El Sueño Hotel & Spa. Not an inexpensive hotel by Mexican standards, room prices are rather inexpensive, with rooms ranging from $100 to $250 USD.
Overall, I really enjoyed my stay at El Sueño Hotel & Spa. Very comfortable, and staff is extremely friendly. Breakfast is included with your room, with the exception of incidentals (e.g. a can of Coke), and it is always delicious. To be noted, I fully and completely approve of the martinis El Sueño Hotel & Spa offers. I also had dinner and breakfast at El Sueño but that merits a post in and of itself.
Disclosure: My trip to Puebla, sponsored by the Mexico Tourism Board, includes transportation, activities and meals. However, my posts are written in my own words and everything I write is entirely my own opinions. Any out-of-pocket expenses are paid out of my own dime. As always, anything that I post on my site is entirely my responsibility and I retain full editorial control.
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