Respecting people while working at coffee shops

In the past couple of days, a lot of chatter has been happening around the Twittersphere in Vancouver on the topic of places (specifically coffee shops) where we can hide from the (record-setting) scorching heat wave that is tormenting Vancouver (and no, I’m not complaining, because I know that our winters suck too, so I’m all about the heat).

Credit: Librarian by Day

Credit: Librarian by Day

Alex Samuel just recently wrote about the characteristics of the best coffee shops to work (and outlined her top 12). Maria Lavis created a great spreadsheet to add to the list. Both Rebecca Bollwitt and I had written about the importance of coffee shops as places to work (although I admit that I am very blessed because I work at my office at The Network Hub most days)

Sometimes we need to work elsewhere for a change. Clearly, this is an important topic for the many of us who make our working lives portable.

Today I made my way to the Waves on Kingsway and Paterson to do some work in an air-conditioned atmosphere (I like working at this particular Waves because it is fairly isolated from anything else. I don’t get any temptations to go and visit friends, even though I know that Derek and Air do live near by).

Credit: readerwalker

Credit: readerwalker

The layout of this coffee shop is good, there are a couple of booths (even though the music thoroughly sucks and I’m listening to my Blip.fm playlist) but the air conditioning system is great (very breezy and cool). This Waves even has a couple of booths (like the ones you can see at diners and/or Milestones, Earls, White Spots). Lots of outlets, big round tables. This is a good space to work. The only problem…

Students. Yeah, those students that come here to study for long hours. And disrespectful ones at that. Several of them are hogging booths (when clearly they can be seated at a table) and others have spread their papers through the long tables that have the power outlets in such a way that they are occupying the area reserved for three people). As I made my way to find a seating area with an outlet, I asked a young woman whether *that* seat was occupied.

… [awkward silence and nodding affirmatively]….

… [more silence, as I approach the seat]…

Suddenly, she turns to me and asks “do you want to sit here?”. My response? I thought to myself “Um. YEAH? Of course I want to sit there! I know that you have got your 4 books and 3 notebooks and your purse and your cell phone and sun glasses all spread around so that instead of using ONE seat you use FOUR, but um, I kind of need to be connected to the power outlet and I have as much right to sit here as you do, so….”

I just smiled politely while she [VERY SLOWLY] pulled her materials towards her.

… [Awkward smiles back and forth]…

I sit down and decide to give the Waves another look around. Yeah, instances of flagrant violations of basic coffee shop manners are a dime a dozen. Yes, the problem is that we don’t seem to have a set of rules for working at coffee shops. Here is Raul’s quick-and-dirty, I’ve-been-working-in-the-heat-thus-I’m-kind-of-cranky set of suggestions.

1. Don’t hog the booth if you’re coming alone. Sorry, I know that this is sometimes the best way to work (heck, I was writing a PhD thesis and I needed lots of table real estate) but this is a crowded coffee shop. Please maximize the number of people who can be seated. Brownie points and karma will be your rewards.

2. Don’t block access to power outlets. And while you’re at it, don’t monopolize them all. Please don’t charge your iPod, your cell phone AND your laptop at the same time if the coffee shop is crowded. Trust me, we ALL need to be called, listen to our iPods and power our laptops. Which means, I, too, need to power my electronics. Please try to stick to using only ONE outlet.

3. If you have to have conversations, please don’t YELL. And please don’t talk SUPER LOUDLY to your BFF loudly while I’m trying to do some work. Admittedly, it’s a public space and you have a right to talk. But… YELL? Please, don’t. Just don’t.

What other basic “co-working at a coffee shop” rules should be included here? Have your say in the comments section.

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Comments (5)

Tris HusseyJuly 29th, 2009 at 7:56 pm

I completely agree. The Waves at 10th & Main … everyone was being pretty good. Now I’ll had a tip that will make you everyone’s friend. bring a small multi-outlet plug. I bring my three-plug power bar all the time. Talk about making friends when you don’t use an outlet, you provide two more!

PatriciaJuly 29th, 2009 at 8:04 pm

Don’t go to the Benny’s in Kits, no air conditioning there.

Raul, have you tried the library? Usually cooler there and you might be able to bring coffee/beverages in there in a spill-proof mug (I know for sure you can at UBC’s libraries, not sure about VPL…if not they may change the policy in the future, all libraries are eventually going to become internet cafes anyways)

Andrew KumarJuly 30th, 2009 at 7:16 am

Haha I’ve never gone to that waves to get work done… I know too many social butterflys from SFU CAC that love to occupy that space.

nancy (aka money coach)July 30th, 2009 at 8:55 pm

Good for you for standing your ground so to speak, Raul! It reminds me of s similar issue on busses/skytrain when ppl sit on the inside aisle, beside an empty window seat when the bus/skytrain is getting full. Sometimes if I’m in a Mood, I’ll make a point of asking them for the seat. It’s irritating!

Barb ChamberlainAugust 7th, 2009 at 8:18 am

My own rule #1: BUY STUFF. The coffee shop needs to stay in business to provide these great places. When someone builds a big nest but doesn’t spend any money, the shop is prevented from making money to someone who leaves because there’s nowhere to sit.

If I have to sit at a big table because the small spots are taken and I’m alone, I try to make eye contact with people who are looking for a place to sit so I can invite them to share my table.

Stash stuff like backpacks/bike panniers under your chair instead of on another chair. Your bag isn’t a person & doesn’t need its own seat.

Smiles, manners and kindness go a lot further than righteous indignation in getting a seat from someone who’s hogging real estate. Sounds as if you used that successfully, at least this time :D .

My booster plug for anyone who may visit Spokane, WA: We have great coffee hangouts in Spokane, including Coffee Social, all the Rocket Bakery locations (our local success story “chain”), Rockwood Bakery, Madeleine’s, Taste, and many more. They’re definitely THE place to run into people you know (and the city’s civic, volunteer, business, and elected leadership, too).

@BarbChamberlain

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